Capital One Breach: How to secure your financial information

Credit cards placed on a laptop keyboard
This week Capital One announced that roughly 100 million credit card applications had been compromised in a data breach, exposing an estimated 77,000 bank account numbers and 140,000 Social Security numbers. Fortunately there are free-credit-score websites like WalletHub available as well as important tips for how potential victims of the Capital One data breach can keep their financial information safe. See below.

Sign up for 24/7 credit monitoring

This will grant you the opportunity to find out immediately if someone tries to open an account in your name.

Enable Two-Factor Authentication

Capital One was hacked, but your cell phone wasn’t. Use your mobile phone as another layer of protection when logging into your email account and financial websites.

A Freeze Is Better Than an Alert

If you really want to protect yourself from fraudulent borrowing, freeze your three major credit reports (Equifax, Experian and TransUnion). This will prevent anyone but you from accessing them, thus making it impossible to take out a loan or line of credit. A fraud alert, in contrast, doesn’t do much.

Suppress Fraudulent Information

While you can dispute run-of-the-mill credit report inaccuracies, it’s best to use a process called “suppression” / “blocking” to get rid of negative information resulting from identity theft because it ensures the records in question do not make a reappearance after the initial removal.

Never Respond to Unsolicited Requests for Information

Don’t be surprised if you see an uptick in unsolicited calls and emails requesting personal information. Remember: Never answer if you didn’t ask to be contacted.

WalletHub CEO Odysseas Papadimitriou, formerly a senior director at Capital One, share advice

Does this mean it’s not safe to apply for a Capital One credit card?

“I don’t believe that people should avoid applying for Capital One credit cards because of this breach. Pretty much any other big company could easily be in Capital One’s shoes right now, as they’re all under digital fire from hackers. You actually have to give Capital One some credit for how they’ve handled the issue thus far. They assisted in the swift apprehension of the perpetrator and were transparent in their announcement,” said WalletHub CEO Odysseas Papadimitriou.

“Capital One has been among the most technologically sophisticated credit card companies for years, and you can bet they will double down on making this type of breach as unlikely as possible in the future. Given that, and the fact that Capital One credit cards are some of the best on the market, there’s no need for consumers to stay away.”

How worried should recent Capital One credit card applicants be?

“Recent Capital One credit card applicants should certainly be more worried than usual, and especially vigilant, following the company’s data breach,” said WalletHub CEO Odysseas Papadimitriou. “But the bottom line is that most people’s personal information has probably already been stolen at least once, considering the many big data breaches that have occurred in recent years. So we should all be worried, and we should all sign up for free 24/7 credit monitoring, set up two-factor authentication, and review our credit card and bank statements closely.”

What explains Social Security numbers being stolen from business credit card applications?

“Some people may find it curious that the roughly 144,000 Social Security numbers stolen in Capital One’s data breach were from applications for business credit cards. But that’s actually standard. Nearly all small business credit cards require applicants to list their Social Security number,” said WalletHub CEO Odysseas Papadimitriou. “The reason is that most small businesses are an extension of their owner’s personal finances, and applicants generally have more personal credit history to evaluate. Business owners are also held personally liable for business credit card balances. ”

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